OBI 3. opening error

Forums: 

This error message appears when opening OBI 3.8 on a new machine installation

System.NullReferenceException: Object reference not set to an instance of an object.
at Obi.ObiForm.AssignMenuShortcuts(ToolStripMenuItem m, Boolean isFirstTime)
at Obi.ObiForm.AssignMenuShortcuts(ToolStripMenuItem m, Boolean isFirstTime)
at Obi.ObiForm.AssignMenuShortcuts(ToolStripMenuItem m, Boolean isFirstTime)
at Obi.ObiForm.InitializeKeyboardShortcuts(Boolean isFirstTime)
at Obi.ObiForm.InitializeObi()

Hello jdoobov, Welcome to obi forum and thanks for mailing your issue here. I would like to know few things before giving the solution. Can i know your new system configuration on which you have installed obi and got this error? What are the steps to reproduce this error? Is this error coming on starting obi first time or you had closed obi and when it is open again then this problem comes? Also is Obi working fine after this error message box ? Waiting for your reply. Regards Rachana

The installation was on a windows 7 OS on a HP machines p6755a.
There was an initialisation error.
Later in the process 'Object reference not set to an instance of the object'
And the Validator for Daisy 2.02 was not available in the TOOLS option.

I tried uninstalling and reinstalling the program. Same errors. I could not create a Daisy 2,02 version successfully.

I don't have a problem with other operating systems. Is there some issues with windows 7?

Dear jdoobov,

It looks as an error due to administrative privelages. You should try to run as administrator.
On Obi icon, press shift + right click and click on run as administrator, and then see if the problem goes away.

With regards
Avneesh

Tried to log in as administrator. Still get error message:

An error occurred while initializing Obi.
Please submit a bug report including contents of c:Program Files (x86)\The Urakawa Project\Obi 3.8\obi_startup_error.txt

System.NullReferenceException: Object reference not set to an instance of an object.
at Obi.ObiForm.AssignMenuShortcuts(ToolStripMenuItem m, Boolean isFirstTime)
at Obi.ObiForm.AssignMenuShortcuts(ToolStripMenuItem m, Boolean isFirstTime)
at Obi.ObiForm.AssignMenuShortcuts(ToolStripMenuItem m, Boolean isFirstTime)
at Obi.ObiForm.InitializeKeyboardShortcuts(Boolean isFirstTime)
at Obi.ObiForm.InitializeObi()

Hope you can help

Hello jdoobov,

Thanks for replying.

Does obi run after getting this exception message?

If it doesnt run, i would suggest you to do hard reset of application.
Please press CTRL+ALT+F10 keys and click yes for hard reset of preferences.
Hope this resolves your problem else please mail your obi_startup_error.txt file to obi.feedback@gmail.com.

Thanks & Regards
Rachana.

obi does run but with continual error messages. Please see my first post.
we will try doing the reset and advise
Thanks Judy